Westralian Pty Ltd is a proudly Western Australian owned and operated Facility Services company with a rich history spanning over 37 years. Established in 1988 as a family-run business, Westralian has grown to become one of the state’s most trusted providers of facility services, maintaining over 410,000 square metres of commercial and retail space daily for major clients including Coles, Woolworths, Kmart, and numerous shopping centres.
Our journey began with servicing 21 small supermarket outlets, and through dedication, innovation, and a commitment to excellence, we have expanded our reach and capabilities to meet the evolving needs of Western Australia’s dynamic commercial environments. Today, our local infrastructure, experienced workforce, and robust management systems enable us to deliver consistent, high-quality services tailored to the unique requirements of each client.
to create clean, safe, and well-managed environments that allow our clients to focus on what matters most—their business.
Westralian’s organisational structure is designed for operational excellence and client satisfaction. Led by Irene Johnson and Christina Weatherstone, who remain actively involved in day-to-day operations, our team includes specialists in operations management, compliance, training, employee engagement, and client services. Our Bibra Lake headquarters serves as the central hub for our fleet, equipment, and consumables, allowing us to efficiently service both metropolitan and regional sites with rapid response capabilities for emergencies and scheduled maintenance.
We are committed to direct employment—never subcontracting or using labour hire firms—which ensures compliance with employment laws, consistency in service delivery, and a strong sense of accountability and team culture. Our workforce reflects the diversity of our community, with 67% female, 33% male, and 0.36% non-binary employees, representing 29 nationalities and speaking over 20 languages. We are proud to be a 100% WA family female-owned company, with 84% Australian citizens and 16% employed on working visas.
Westralian is a member of the Building Service Contractors Association of Australia (BSCAA), supporting our adherence to industry standards and best practices. We invest in staff development, equipment upgrades, and quality assurance systems, and our Employee Engagement Program (“We2”) recognises team members who demonstrate excellence, reliability, and alignment with company values. This culture of appreciation and accountability is reflected in our low staff turnover and long-tenured employees.
We provide a comprehensive suite of services, including:
By integrating these services under one provider, we deliver efficiency, accountability, and peace of mind.
At Westralian, we are not only focused on delivering exceptional outcomes but also on contributing positively to the community and environment in which we operate. Our commitment to direct employment, diversity, and staff engagement ensures a stable, skilled, and motivated workforce that consistently meets and exceeds expectations. We strive to be WA’s Company of Choice for facility services, upholding the Westralian Standard and reshaping industry expectations through operational excellence, reliability, and innovation.
"I was feeling anxious because my adopted mum wasn’t answering her phone while she was at the shopping centre. After multiple attempts to reach her, I called the info desk for help. I can’t thank them enough for how patient, helpful, and gracious they were. They made a PA announcement and even offered to call my mum directly. The staff was incredibly courteous and went above and beyond to assist me. Thank you for the excellent service!"